Refund policy

At Boldure.shop, customer satisfaction is important to us.

Returns

We accept returns within 14 days of delivery.

To be eligible for a return:

  • Items must be unused and in original condition
  • Original packaging and tags must be included
  • Proof of purchase is required

Non-Returnable Items

The following items cannot be returned:

  • Customized or engraved jewelry
  • Sale or clearance items
  • Gift cards

Refunds

Once your return is received and inspected, we will notify you regarding approval of your refund.

Approved refunds will be processed to your original payment method within 5–10 business days.

Exchanges

If you received a damaged or incorrect item, we will gladly arrange a replacement.

Return Shipping

Customers may be responsible for return shipping costs unless the item arrived damaged or incorrect.

Contact

Support Email: support@boldure.shop